Select language English - English Back Deutsch - German English - English Polski - Polish default Caution: JavaScript execution is disabled in your browser or for this website. You may not be able to answer all questions in this survey. Please, verify your browser parameters. CRM Generator Answer 12 questions and find out if you are a King, Wizard, Secret Agent or a true Sales Revolutionary. 1. Do you already have a CRM system? Yes, but it should be replaced. Yes, and we are rather satisfied with the software. I am here because we would like to enhance some of its features. No. 2. Does your company have experience in implementing IT systems tailored to individual business needs? Yes. We have implemented an ERP (or other) system before. Yes. We have experience and expertise in software development ourselves. No. We are used to out-of-box solutions. It is difficult to say. We try to use solutions in line with our business processes. 3. How big is your company? More than 250 employees. Between 100 and 250 employees. We employ several dozen people. From a few to a dozen people. I run a one-man operation. 4. How many employees should have access to the CRM system? It is a very large, complicated organization. A few dozen for sure. Maybe even more. Over 10 people, but we're growing fast and I will probably choose the first option soon. A few people from the sales department and our boss. Just me. The whole team that runs our online store. 5. How much do you wish to spend on the software? Over $65,000. We need a powerful tool for a large organization. I am aware that such technology costs money. Over $25,000 but not more than $65,000. Around $10,000. I assume that it should be enough to meet our requirements. Not more than $10,000. We are looking for a good solution that can be quickly implemented. I am looking for a cheap, possibly free CRM system. As much as it takes to efficiently manage an online store. 6. Which model best describes the specifics of your business? B2B. Our customers are mostly other companies. A little B2B, a little B2C. B2C only, classic retail. E-commerce. 7. How do you describe the complexity of your sales process? Our sales process is complex and time-consuming. Our sales process is rather fast and simple. We are a young organization, a startup. We have not developed a standard yet. 8. Which statement best describes your needs and expectations towards the CRM system? We need a powerful CRM solution for large corporations. We are committed to Business Intelligence mechanisms, advanced analytics, automation, a modern interface and User Experience tailored to our individual needs. We are looking for a tool that can be adapted to very specific needs (including those outside the typical CRM functionality). We are looking for a ready, standard system that we can use without complicated and lengthy adjustments. We are looking for a solution that provides e-commerce-specific functions. 9. What do you think about the licensing fees? We do have a budget for it. We are looking for a system without such fees. We would rather a system without licensing fees, but if the software that is suitable for our company has them, we will bear the cost. 10. Which hosting option do you prefer? We want to install the system on our own servers. We will gladly use the option of installing the system on proven and secure servers belonging to the implementation partner. We prefer the SaaS option and would like to place the system in the cloud. We have no preference. 11. Which industry does your company belong to? automotive, finance, business services, call center food industry, agriculture technology startup, telco products and services for individual customers public sector e-commerce other 12. Do you notice the need to integrate your CRM with another system? Definitely yes. We need a comprehensive, integrated platform consisting of many different classes of software for business (CRM, Customer Service, Marketing Automation). We are aware of how important it is for the positive Customer Experience effect. In the future, probably yes, but now there is no need. CRM is the only system we want to use. It should provide all the functions we need to do business. Yes. CRM should be integrated with our online store. SugarCRM: 0 0 SuiteCRM: 0 0 SpiceCRM: 0 0 OroCRM: 0 0 https://evolpe.com https://evolpe.com Submit Exit and clear survey Exit and clear survey Please confirm you want to clear your response?